Digital Operations Volunteer - High Intensity (Remote)

Digital Operations Volunteer - High Intensity (Remote)
Organization: SSM Helping Hands
SSM Helping Hands | 20+ hrs/week | Volunteer Position

------ The Mission

SSM Helping Hands is a cornerstone community thrift store in Sault Ste. Marie. We are now launching an ambitious, start-up phase transformation to evolve into a dynamic social enterprise that blends our community-focused storefront with a powerful e-commerce operation.

Our mission is to build a financially sustainable, technology-driven model that dramatically expands our support for the city's most vulnerable residents. We are not just running a store; we are building a hybrid retail powerhouse, a digital marketing agency, and an experiential learning hub for local students, all under one non-profit roof.

------ The Opportunity

We are building a large, high-intensity remote team to execute this transformation. This is a general call for dedicated specialists; we recruit for specific roles based on your skills and interests. We have opportunities across a wide range of project areas and need a diverse team to succeed. Below are just some examples of the work we're tackling:

    -  E-commerce Build-Out: Supporting the launch, inventory management, and optimization of our new Shopify e-commerce store.

    -  Branding & Web Development: Contributing to the graphic design of a new brand kit and executing a major redesign of our existing Wix website.

    -  Digital Marketing & Advertising: Assisting in the strategy and execution of campaigns using our $10,000/month Google Ad Grant.

    -  Content & Social Media Strategy: Developing and coordinating engaging content (TikTok, Instagram) with on-site student teams.

    -  Partnership & Program Development: Helping to formalize academic partnerships, structure internship programs, and launch our "Student Brand Advocate" initiative.

    -  Operations & Systems Management: Assisting with the setup of our remote-first workflow and tackling diverse administrative tasks to keep our project moving at a rapid pace.

    -  ...And Much More. This is a ground-floor opportunity with a massive scope. We are recruiting for dozens of specialized roles in project management, data analysis, copywriting, outreach, and beyond. If you have the time and a drive to build something incredible, we have a critical role for you to own.

This opportunity is ideal for those with significant availability (between jobs, on break, retired) who want to apply their time to a high-impact, resume-building project that merges technology, business, and social good. Your commitment allows us to assign dedicated volunteers to time-intensive, urgent tasks crucial for our launch.

To Apply:
Please email a brief introduction and resume/CV to ssmhhboard@gmail.com with the subject line "Digital Operations Volunteer Application". Ensure to include your availability. Please email us even if you 'apply through volunteer connector' because VolunteerConnector does not give us your resume and we require it. 

Keywords:
Social Enterprise, E-commerce Volunteer, Digital Marketing, Shopify, Google Ad Grant, High-Intensity Volunteer, Remote Volunteer, Pro-Bono Work, Non-Profit Start-Up, Community Partnership, Retail Transformation, TikTok, Content Creation, Student Mentorship, Sault Ste. Marie, Virtual Office Support, High-Commitment Volunteering, Remote Work Environment, Slack, Google Workspace, Task Management, Learning Agility, Self-Motivated, 20+ Hours/Week, Full-Time Volunteer, Intensive Volunteer Role, Dedicated Volunteer, Poverty Alleviation, Community Support.