Guest Services Volunteer

As a front desk volunteer at Strathma, you help create a warm and welcoming atmosphere for all visitors. Your role is vital in making guests feel at home while supporting the museum’s daily operations.

Responsibilities include:​

Greeting Visitors: Welcome guests warmly upon arrival, provide basic information about the museum or exhibit spaces, and direct them to appropriate areas or staff as needed.

Light Administrative Tasks: Perform routine clerical duties such as data entry, organizing files, and maintaining accurate inventory records.

Responding to General Inquires: Answer visitor and staff questions in person, by phone, or email, providing clear and helpful information about museum services.

Improving Guest Experiences: Assist in creating a positive and engaging environment for visitors by offering help proactively, gathering feedback, and supporting interactive or educational initiatives.

A strong volunteer candidate will have a genuine interest in history, museums, or cultural preservation. They should be detail-oriented, approachable, and eager to learn. Good communication skills, reliability, and a collaborative attitude are essential. This role is ideal for individuals looking to gain experience in a museum setting while supporting the care and appreciation of historical collections.

Commitment: We ask that interested volunteers be able to contribute 7 hrs per week. This is an temporary role that occurs on Saturdays and Sundays  between 10:00am and 4:00pm, this will run from late may until late august.