Director of Membership & Enrolment

The Opportunity
We are searching for a Director of Membership & Enrolment (Volunteer) who will
handle the following responsibilities by dedicating 10 hours weekly of volunteer time.

Role Summary
As the Director of Membership & Enrolment, you will lead strategy and execution for
attracting, enrolling, engaging, and retaining BEC members. You will own the full
membership lifecycle—from outreach and onboarding to renewals and community
engagement—and partner closely with programs, fundraising, and partnerships to grow
a vibrant, diverse, and mission-aligned membership base.

Key Responsibilities
Develop and execute recruitment and retention strategies that align with BEC’s
vision, mission and strategic goals.
Set and track enrolment, retention, and revenue targets.
Oversee outreach, lead generation, and enrolment campaigns (digital, partnerships,
events).
Design onboarding, communications, and engagement journeys to increase
retention.
Lead and develop the membership/enrolment team.
Collaborate cross-functionally with Fundraising, Partnerships and Programs.
Own BEC’s Association Management System (AMS) and champion best practices to
maintain data quality.
Use analytics to guide decision making and generate reports and presentations for
volunteers, senior leadership, the Board, and other stakeholders.

Qualifications
Experience in membership, marketing or business development roles.
People management experience.
Proven track record of growing and retaining member communities.
Strong data literacy; experience using AMS.
Excellent communication and project management skills.
Familiarity with community-based outreach and partnerships.
Experience with marketing and lifecycle campaigns.

Benefits
Opportunity to grow your professional network.
Direct impact on volunteer success and organizational effectiveness.
Experience that strengthens your professional profile.
Meaningful contribution to a purpose-driven mission.

Ready to Join Us:
If you are excited about this opportunity, able to commit up to 10 hours weekly for the
next one year, please submit your resume to HR@blackengineers.ca. Indicate the
volunteer role that you are applying for as the subject of the email.