Peer Support - In Person or Via Phone

Wellspring Alberta is looking for compassionate Peer Support Volunteers. If you have lived experience as a cancer survivor or caregiver and want to make a meaningful impact, this role is for you.

You will connect with members one-on-one by phone, offering empathy, encouragement, and guidance. You'll help them explore Wellspring's supportive programs, recommend options that suit their needs and energy, and follow up with caring check-ins. When the time is right, you will also support their transition to community resources beyond Wellspring.

Responsibilities:
• Provide a warm and reassuring welcome to our members.
• Provide confidential emotional and support to patients or their family members.
• Listen in an empathetic manner to the members’ circumstances and experiences with cancer.
• Help normalize feelings and experiences through reassurance and sharing information about common responses to the diagnosis of cancer.
• Share information about their own lived experience when appropriate.
• Offer tips and strategies related to their lived cancer journey as a point of reference but, not prescriptive in nature. This may include scheduling daily activities to best manage fatigue, or ways to prepare or serve foods to help maximize nutrition intake during treatment.
• Share information of Wellspring’s programs and services.
• Using the navigation tools, guide the new member in the selection of programs based on a combination of the needs, interest, time, and energy.
• Assist members in registering for programs or accessing services via our on-line registration system.

Required knowledge, skills, and abilities:
• Must be 18 years of age or older.
• Have a lived experience as a cancer patient or the caregiver of a cancer patient.
• Be post-treatment and no longer using Wellspring programs for their cancer support needs.

What’s the commitment? Peer support volunteers are asked to commit to 2-4 hours a week. While we understand that personal circumstances might change, we ask that you do your best to commit to the role for a minimum of one year.

For more information on the role, contact us at info@wellspringalberta.ca or see the description on our website: https://wellspring.ca/alberta/ways-to-give/volunteer/

To apply, complete the Wellspring Volunteer application form and we will be in touch soon.