Activities involved
Reception
Skills required
411 Greeter Volunteer
This position is key in the delivering of services to seniors citizens, Upholds 411’s policies and organizational values, provides personal services and assistance to clients and members visiting the centre. Volunteer Concierge responsibilities: • Upholding 411’s policies and organizational values • Being familiar with the 411’s programs and activities • Following up 411 activities and programs constant updates • Following up 411 activities and programs constant updates • Following the duties and procedures outlined • Opening the door to visitors. • Greeting visitors and ensure they get the help they require in a timely manner. • Answering the phone, direct calls and take/record messages as needed. • Checking voicemail and record the message in the log • Programs and events registration • Is actively involved in the day to day activities at the centre • Check-in members for their programs and directing them to the corresponding area. • Membership sales, and issuing of membership cards • Model and maintain healthy boundaries • Help staff with small administration tasks, when requested
Why should you volunteer for this opportunity?
Benefits: • The opportunity to directly help and support clients, volunteers, and staff • The opportunity to use existing skills and gain new ones • The opportunity to access 411 programs, workshops, and events, such as holiday parties, volunteer appreciation lunch, etc. • Free refreshments while on duty • Meet new people and feel more connected to your community • Be part of a supportive and positive volunteering environment • Provide reference letter(s) upon request
Activities involved
Reception
Skills required