Seasonal Christmas Kettle Volunteers

Help spread hope this holiday season — volunteer as a Christmas Kettle Volunteer with The Salvation Army (TSA) - Surrey Ministries! Your time at the kettle will help change lives in your community, one donation at a time.

The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others. You can have a look at this YouTube video to understand more about the Christmas Kettle Campaign: https://www.youtube.com/watch?v=Mfqlyi24mes

Accountabilities: 
Incumbent may perform all, some, or similar range of duties as below.
•	Remain at the Kettle for the full shift (until relieved), ensuring security of donations received. 
•	Respond to questions/queries from potential donors regarding SA ministries and programs. 
•	Present a positive image (well-groomed/dressed) and represent TSA well while on duty.
•	Work with minimal supervision.
•	Must comply with all Salvation Army policies, procedures, and associated legislation.
•	Treat the property of The Salvation Army with due care and caution.
•	Perform other job-related duties as assigned.

Financial and Materials Management: 
•	Collect donations and petty cash and ensure donations are always kept secure.

Working Conditions:
•	This is a temporary casual relief position based on no standard weekly hours of work; there are no guaranteed hours
•	Must be willing and able to work shifts that may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday.    
•	Flexibility in scheduling is required, as the hours may increase as per the Christmas Kettle Campaign operational requirements. 
•	Required to wear appropriate Salvation Army identification.
•	Local travel may be associated with this position. 
•	Work environment is typically in malls/stores
•	Standing for long periods will be required and exposure to cold weather.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.

Skills and Capabilities: 
•	Excellent interpersonal skills, integrity, and adaptability.
•	Ability to work with minimal supervision.
•	Reliable transportation to kettle location.
•	Able to lift 9 to 12 kgs (20 – 25 lbs.).
•	Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
•	Honest, courteous, and punctual; represent the organization in a positive, professional, and engaging manner.
•	Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
•	Willingness to be flexible and work well under pressure with daily timelines and changing priorities.
•	Ability to maintain strict confidentiality in the handling of donors, volunteer, and organizational information.
•	Treat the property of The Salvation Army with due care and caution.
•	Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.