Market (Food Bank) Volunteer

Seeking kind and patient volunteers who can provide excellent customer service to our members and assist them through their shopping visit. Suitable for volunteers 18+ who can make a weekly commitment to one of the available shifts. 

Available Shifts:  Mondays 12:45pm-2:45pm or Tuesdays 12:45-2:45pm

 

Responsibilities:

There are five volunteer functions during the Market shifts, and volunteers will have the opportunity to learn all of them.

 

Market Check-In 

Manage the flow of clients entering the market and ensure safe physical distancing is being practiced  
Ensure that clients have been screened, verify Membership cards, and log each client’s visit using our Food Bank database. Communicate the size of the client’s family and program participation to other volunteers so that the clients can receive the correct items. 
Market Assistant - Fresh Foods

Hand out produce from the fridge to ensure the proper amount is being fairly given, and help clients make informed choices based on food availability. 
Verify that client’s food selections match their allocation based on family size, kindly communicate with client’s if they have chosen too many items and return to the appropriate areas
Market Assistant - Non Perishables  

Assist clients requiring help with their shopping baskets or with bagging and help clients make informed choices based on food availability. 
Verify that client’s food selections match their allocation based on family size, kindly communicate with client’s if they have chosen too many items and return to the appropriate shelf.
Ensure appropriate physical distancing is occurring within the market space 
Choose Fresh Assistant

Distribute Choose Fresh items to participating clients. 
Assist clients requiring help with their shopping baskets or with bagging and ensure appropriate physical distancing is occurring within the market space. 
Ensure clients are leaving safely through the appropriate exit.  
Market Floater 

Promote KSM’s programs such as Choose Fresh and Community Meals. 
Help manage the flow of clients through the physically distanced line-up, communicating with other volunteers/staff by walkie talkie as needed. 
Respond to and report/deescalate any issues that are present. 
Assist clients requiring help with their shopping baskets. 
 

Requirements:  

Must be 18+ 
Must have a current Vulnerable Sector Check 
Ability to respond firmly, compassionately and with grace 
Understanding of compassion, valuing diversity, and awareness of issues facing this particular population 
Ability to volunteer for a minimum of 6 months