🌍 Global Volunteer Opportunity: F.A.Q. & Manuals Team

About the International Humanity Foundation (IHF)
The International Humanity Foundation (IHF) is an international non-profit organization (NGO)
dedicated to empowering marginalized communities through education and grassroots
leadership. Operating across five continents, IHF maintains a unique "University" structure
where volunteers from around the world collaborate to manage our children’s centers in Kenya,
Thailand, and Indonesia. We believe in transparency, ethical leadership, and the power of
shared knowledge to create sustainable global change.
Role Overview: "The Keepers of Knowledge"
In a global, decentralized organization, institutional memory is our greatest asset. The F.A.Q. &
Manuals Team serves as the primary repository for IHF’s operational wisdom.
Reporting directly to the CEO, this team is responsible for documenting the "how-to" of every
department. By capturing the expertise of current volunteers, you ensure that IHF remains a
self-sustaining, learning organization where no insight is lost during leadership transitions.
Key Responsibilities
● Institutional Documentation: Research, draft, and update comprehensive manuals for
all 40+ IHF teams, ensuring alignment with the updated 2026 organizational
protocols.
● Knowledge Management: Audit and maintain the master F.A.Q. database to provide
real-time, accurate support for new and active members.
● Process Architecture: Work across divisions to map out complex workflows and
translate them into accessible, standardized guides.
● Leadership Training & Mentorship: Develop and lead training sessions for Team
Leads on technical writing and documentation standards to preserve organizational
intelligence.
Qualifications & Requirements
● Professional Communication: Exceptional English writing skills with an ability to
produce clear, instructional content.
● Analytical Thinking: The ability to synthesize complex, high-level information into
simple, actionable steps.
● Instructional Design: Experience in creating educational materials, SOPs (Standard
Operating Procedures), or technical manuals is highly preferred.
● Organizational Mastery: High attention to detail and the ability to manage
documentation projects across multiple time zones.
● Technical Literacy: Proficiency in Google Workspace and collaborative document
management.
Benefits of Joining This Team
● Executive Mentorship: Receive direct guidance and training from the IHF CEO.
● High-Level Insight: Gain a 360-degree view of how an international NGO operates
across all divisions (Finance, Media, HR, and Education).
● Global Impact: Your work directly enables hundreds of other volunteers to succeed in
their missions to help children.
● Certification: Receive an official certificate of service documenting your contribution to
IHF’s administrative infrastructure.
📩 How to Apply
Please submit your CV/Resume and a Cover Letter detailing your relevant experience to:
Email: volunteer@ihfonline.org Subject: Application – F.A.Q. & Manuals Team
For more information about our mission: 🌐 Website: www.ihfonline.org 📧 Inquiries:
info@ihfonline.org