Hallway Support Volunteers

We are seeking dedicated Hallway Support Volunteers at CityKidz! As a CityKidz Hallway Support Volunteer, you will have the opportunity to make a difference in the lives of kids as you maintain order, ensure safety, and foster a positive environment within our facility.  

During your shift at CityKidz as a Hallway Support Volunteer, you will work in a team of two or three, helping children to navigate to and from the bathroom, supervising the water station, and providing a safe environment for any child that may be experiencing a challenging moment in the theatre. 

Key Role Highlights:   
- Be a role model and a caring, trusted presence 
- Create positive moments and uplift young lives 

Responsibilities:  
- Work in a team of two or three adult leaders, as well as with Jr. Leaders 
- Help kids with the water cooler as they enter the hallway with their water pass 
- Direct children to their appropriate bathroom with their pass 
- Engage in conversation with kids who need a break from the theatre 
- Redirect children if there are behavioral incidents in the hallway 
- Ensure that the hallway remains clear by redirecting children back to the theatre once they have had their water or gone to the washroom 
- Communicate with staff through the walkie-talkie as needed 

Who this Role is for: 
- Students, retirees, caregivers, or any individual who enjoys interacting with kids! 
- Individuals with a warm heart, and a caring, supportive manner 
- Those who desire to inspire kids to dream big 

Skills & Qualifications:  
- Minimum age 16+ (required) 
- Leadership experience or experience working in large groups (required) 
- Experience working under pressure (preferred) 
- Strong communication skills to help children navigate to and from the theatre 
- Ability to thrive in a fast-paced environment 
- Ability to work well in a team 
- High level of common sense and strong decision-making skills 

Competencies & Attributes:  
- Ability to take initiative 
- Ability to remain calm and composed in stressful or challenging situations 
- Empathetic 
- Responsible and reliable 

Training & Support: 
- On-the-job training will be provided on your first shift 

Time Commitment:  
- Time Commitment: Minimum four (4) month commitment is required, for at least 1x a month but preferably biweekly Saturdays through March – June and September- December 
- Shifts: 9:00am-11:00am or 12:30pm-2:30pm 

Work Environment & Additional Details: 
- Environment: kid-focussed, right in the action, sitting in the hallway outside of the theatre doors, highly relational and supportive 

Next Steps / How to Apply: 
 
Ready to make a difference? Take the first step in applying by signing up for an info session today through: www.citykidz.ca/volunteer 

Questions? We would love to hear from you! Email volunteer@citykidz.ca