Kids Hallway Support Volunteers

About CityKidz:  

CityKidz is a dynamic faith-based organization dedicated to improving the lives of at-risk children. We exist to increase resiliency and inspire big dreams for Canadian children living in low-income communities by providing inspirational experiences and nurturing personal relationships, one child at a time. Through our programs we instill positive values and morals into the lives of children, help build a solid foundation for their future and inspire each child to make positive life choices and to choose to “do what’s right.” Everything we do is guided by our Faith, Hope and Love.  

In Canada, more than 1 in 7 children live in poverty: in Hamilton, it’s 1 in 4. For generations, poverty has stolen dreams and destroyed futures. At CityKidz, we think it’s time to change that, and we’re recruiting a dynamic frontline team of leaders who will work with us to help kids dream big dreams and reach their full potential.  

Role Overview:  

We are seeking dedicated Hallway Support Volunteers at CityKidz! As a CityKidz Hallway Support Volunteer, you will have the opportunity to make a difference in the lives of kids as you maintain order, ensure safety, and foster a positive environment within our facility.  

During your shift at CityKidz as a Hallway Support Volunteer, you will work in a team of two or three, helping children to navigate to and from the bathroom, supervising the water station, and providing a safe environment for any child that may be experiencing a challenging moment in the theatre. 

Key Role Highlights:   

-Be a role model and a caring, trusted presence 
-Create positive moments and uplift young lives 

Responsibilities:
-Work in a team of two or three adult leaders, as well as with Jr. Leaders 
-Help kids with the water cooler as they enter the hallway with their water pass 
-Direct children to their appropriate bathroom with their pass 
-Engage in conversation with kids who need a break from the theatre 
-Redirect children if there are behavioral incidents in the hallway 
-Ensure that the hallway remains clear by redirecting children back to the theatre once they have had their water or gone to the washroom 
-Communicate with staff through the walkie-talkie as needed 

Who this Role is for: 

-Professionals, retirees, caregivers, students, or any individual who enjoys interacting with kids! 
-Individuals with a warm heart, and a caring, supportive manner 
-Those who desire to inspire kids to dream big 

Skills & Qualifications:  

-Minimum age 16+ (required) 
-Leadership experience or experience working in large groups (required) 
-Experience working under pressure (preferred) 
-Strong communication skills to help children navigate to and from the theatre 
-Ability to thrive in a fast-paced environment 
-Ability to work well in a team 
-High level of common sense and strong decision-making skills 

Competencies & Attributes:  

-Ability to take initiative 
-Ability to remain calm and composed in stressful or challenging situations 
-Empathetic 
-Responsible and reliable 

Training & Support: 

-On-the-job training will be provided on your first shift 

Time Commitment:  

-Time Commitment: Minimum two (2) seasons, equivalent to eight (8) months, for at least 1x a month, but preferably biweekly. Saturdays through March – June and September- December 

-Shifts: 9:00am-11:00am or 12:30pm-2:30pm 

-Pairing Opportunities: Can be paired with Welcome Team or First Aid shifts. 

Work Environment & Additional Details: 

-Environment: kid-focussed, right in the action, sitting in the hallway outside of the theatre doors, highly relational and supportive 

Next Steps / How to Apply: 

Ready to make a difference? Take the first step in applying by signing up for an info session today through: www.citykidz.ca/volunteer 
 
Questions? We would love to hear from you! Email volunteer@citykidz.ca