Join the Front of House Team at The Roxy!

Theatre Network is seeking enthusiastic and dependable volunteers to join our team in The  Roxy Theatre at 10708 124 Street. Volunteers play an integral role at Theatre Network and The Roxy in welcoming and seating patrons, and assisting our Front of House staff in the smooth operation of the theatre. 

At Theatre Network, we are interested in creating an environment that is welcoming, respectful, and friendly for our volunteers, staff, artists, and patrons. Our staff really enjoy working with our volunteer corps and we want our volunteers to have a great time here (on shift and off).

Thank you for your help!  Below are the following roles we are recruiting for.

Ushers
Ushers are stationed at the theatre entrances before performances. They scan patron’s tickets, and help people get to their seats. They also sit in and watch the performance. During the performance, they keep an eye out for things like: patrons leaving mid-performance who may need assistance, latecomers arriving, and emergency situations that they need to relay to our Front of House Staff. 

Bar Volunteers
Bar volunteers help with bar service. They must have ProServe certification (we can help you get certified!). They serve drinks under the supervision of Theatre Network’s Front of House staff, and may process payments using our point of sale system. Bar volunteers have the option of sitting in to watch the performance. 

Other Roles
Other roles may be available on a per show basis. More info will be provided if this is the case!

Skills Required: 
-Commitment to attending scheduled shifts consistently
-Working well in a team environment. 
-Ability to learn quickly and adapt to different roles (e.g. switching between bar staff and ushering)
-Familiarity with or willingness to learn ticket-taking procedures and guiding patrons to seats. 
-Experience in managing cash and POS systems, providing accurate change, and using debit/credit machines for concession or merchandise sales. 
-A friendly, polite personality that contributes to an inclusive atmosphere.
-Comfortable with addressing patron concerns or complaints independently and confidently, such as seat disputes or ticket issues. 
-Comfortable working in large crowds

For more information, you can visit theatrenetwork.ca or email us at info@theatrenetwork.ca.