Appointment Booker

Position Title: Appointment Booker for Income Tax Clinic

Service Area: Income Tax Clinic

Location of position: Sage

Purpose of position: To book appointments for clients to have their income tax filed

Level of Risk: Low

Position duties and responsibilities: 
•	Reply to emails inquiring about Income Tax preparation during the clinic
•	Reply to phone messages inquiring about Income Tax preparation during the clinic
•	Print off daily appointment schedule for each of the volunteers who are preparing the Income Taxes
•	Address daily appointment schedule changes if an Income Tax volunteer is sick or unavailable ie: fill shift with another volunteer or reschedule appointments
•	Other tasks as required by Supervisor

Time Requirement of position:
•	Minimum of a 3-4 hour shift per week

Qualifications and skills for position
•	Organizational and time management skills
•	Good telephone skills; this position makes a lot of phone calls
•	Previous office experience an asset
•	Previous customer service experience an asset 
•	Computer skills an asset
•	Previous experience working with volunteers an asset

Requirements for this position:
•	References
•	Police Records Check