Resource Room Assistant

Employment is a vital part of the settlement journey for newcomers. It provides financial stability, builds confidence, and helps individuals regain a sense of purpose and identity, especially for those who were professionals in their home countries. It also offers opportunities for newcomers to build social connections, improve language skills, and pursue careers they enjoy—all of which are essential for long-term integration.

The Newcomer Centre offers an extensive program for newcomers seeking employment. Volunteers in the Resource Room support individuals, especially those facing barriers due to immigration status, by showing them how to access job information online, edit their resumes, and contact prospective employers by email. If you enjoy writing or editing resumes and cover letters and would like to share your skills, come talk to us about this volunteer role and help create a welcoming space for newcomers.

Key responsibilities:

Assist clients in copying and faxing documents
Review & edit Resume for drop-in clients
Navigate through the job postings websites, search for job postings and update job boards
Guiding newcomers on how to find job opportunities
Download/copy the job postings for clients
Collect Job Fairs Information & share with clients
Help newcomers to fill up basic forms
Assist clients in filling up online job applications & opening email accounts
Assist Resource Room staff in mini-workshops

To volunteer in this role, you should:

Be flexible and patient
English Level must be CLB 5+
Must be comfortable in writing and editing resume and cover letters
Must attend three mandatory workshops before starting
Proficient in Microsoft Word
Have great computer skills and help clients navigate job openings online
Comfortable in a fast-paced environment
Want to help newcomers find employment
Be able to commit reliably to a volunteer schedule
Have a positive, encouraging manner
Respect people of all cultures
Assist and work collaboratively with the Resource Room staff in terms of supporting the newcomers
Willing to learn

Minimum Commitment:

4+ hours per week for a minimum commitment of 3-4 months

***Volunteers who have been accepted for this role are required to complete a brief computer skills assessment and attend two mandatory training/workshops before starting their volunteer shift.

***Police Check is required for this role.

Newcomer Centre runs programs for immigrants and refugees in the Edmonton area. We look forward to getting to know you, as together we bring services and friendship to newcomers in Canada.