CNIB Smartlife Assistant - Edmonton AB

10111 112st NW, Edmonton, AB [map]
Ongoing
Make a difference. Build your skills. Support accessible technology.

The CNIB Smartlife Store is looking for friendly, reliable volunteers to assist clients and support our Smartlife and technology coaches.

What You’ll Do:
Make phone calls for the Smartlife coach
Greet and welcome clients at reception
Assist clients in the Smartlife store and demonstrate products
Notify the team if you are unable to attend a shift

Boundaries:
Do not make sales or accept payment
Do not offer medical, treatment, or health-related advice

Ideal Qualities:
Trustworthy, patient, empathetic, and friendly
Strong communication and phone skills
Reliable, organized, and comfortable working independently
Interest in technology
Willing to attend Smartlife training sessions

Commitment:
1 shift per week, 4 hours
Mondays preferred (12 PM – 4 PM)
Minimum 6-month commitment


Screening Requirements:
Application and interview
Orientation
Two references
Police record check 
Agreement to CNIB Code of Conduct

Supervision:
Smartlife coach and Volunteer Coordinator
Three-month probation with ongoing support

Additional Notes:
This role combines reception duties with assisting in the Smartlife store
Why should you volunteer for this opportunity?
Make a meaningful impact as part of a passionate team
Gain experience in client service
Learn about low-vision and accessible technology