Requirements:
  • Intervention Record Check (formerly known as Child Welfare Check)
  • Interview
  • Police Check
  • References
  • Resume
  • Vulnerable Sector Search
Also required for this position: Please visit https://edmonton.cmha.ca/volunteering-with-the-distress-line/ to apply.
  • Flexible in schedule
  • Good for groups
  • Accessible by public transit

CMHA Distress Line- Supportive Listener

300 - 10010 105 Street NW, Edmonton, AB, T5J 1C4 [map]
192 hours / yearly
1 Year
Provide confidential, non-directive supportive listening, acting as a first line of contact to those in need. Volunteers support callers on a 24-hour Distress Line with issues such as family violence, bullying, sexual assault, mental illness, seniors abuse, child abuse and suicide. Volunteers help callers identify the resources necessary for coping with their concerns.
Additional Details & Skills Required
Skill and Knowledge Requirements:
• Non-judgmental attitude and good written and oral communication skills
• Punctual, reliable, non-judgmental, warm and empathetic
• An understanding of mental health and recovery

Other Requirements:
• Basic knowledge of crisis intervention, suicide awareness and prevention
• Personal awareness around limits and boundaries to helping others, including awareness of personal needs and strategies for self-care
Certification or Education Required
Training will be provided.
Why should you volunteer for this opportunity?
Improve listening skills, make a difference in your community.
Requirements:
  • Intervention Record Check (formerly known as Child Welfare Check)
  • Interview
  • Police Check
  • References
  • Resume
  • Vulnerable Sector Search
Also required for this position: Please visit https://edmonton.cmha.ca/volunteering-with-the-distress-line/ to apply.
  • Flexible in schedule
  • Good for groups
  • Accessible by public transit