Skills required
Data Analysis Organizing Planning Project Management Software Use and Instruction
  • Work remotely
  • Flexible in schedule
New Listing

Business Systems Analyst (Volunteer)

/ weekly
Ongoing
Time commitment: 5-10 hours per week

IAABC Foundation is seeking a Business Systems Analyst to support streamlining and strengthening organizational operations. This role focuses on analyzing documented processes, identifying opportunities for efficiency and sustainability, and designing improved workflows supported by appropriate technology.

Responsibilities
1. Process Re-engineering & Optimization
Analyze current-state SOPs and workflows to identify inefficiencies, redundancies, risks, and scalability limitations.
Design future-state processes that improve clarity, efficiency, and volunteer experience.
Balance operational rigor with flexibility appropriate for an all-volunteer organization.

2. Technology Enablement
Identify technology solutions aligned to operational needs (e.g., work management, documentation, collaboration, automation).
Configure and implement tools to support redesigned workflows.
Ensure technology choices are accessible, sustainable, and appropriate for volunteer skill levels.

3. Implementation & Change Support
Partner with program leaders and volunteers to implement new processes and tools
Support the update of SOPs to reflect redesigned workflows and system changes
Support adoption through clear documentation, guidance, and collaboration.

4. Strategic Partnership
Work closely with leadership to align process improvements with long-term organizational goals
Support future-proofing efforts by ensuring processes and systems are resilient to volunteer turnover and growth.

Job Requirements - Knowledge, Skills, Abilities
Experience in business process re-engineering, operations improvement, or systems implementation
Strong ability to translate business needs into process and system solutions
Hands-on experience configuring or administering operational tools such as Airtable, Monday.com
Comfort working in environments with evolving requirements and limited formal structure
Why should you volunteer for this opportunity?
Gain experience in business systems analysis and process improvement

Design and implement efficient workflows and SOPs

Work with tools like Airtable and Monday.com

Build a portfolio of process and system solutions

Collaborate with a remote volunteer team

Support a mission-driven nonprofit

Flexible, remote volunteering (5–10 hrs/week)
Skills required
Data Analysis Organizing Planning Project Management Software Use and Instruction
  • Remote or online
  • Flexible in schedule