Group Volunteer Facilitator

Purpose of the position 
As a Team Leader Volunteer, you will play a crucial role providing a positive volunteer experience to volunteers at WINS Donation Centre. 

About WINS  
The Women in Need Society (WINS) is proud to be one of Calgary’s longest-running social enterprises driven by our Mission of connecting women and their families with resources to thrive. Together with donors, government and many other partners, WINS works to provide wrap-around support to women who are experiencing abuse, poverty, social isolation and/or homelessness. WINS Vision is to create a community where all women are thriving and building resilient families. By running a social enterprise, WINS also provides an opportunity for women to work in a safe, empowering, meaningful environment while providing Calgarians the opportunity to shop at WINS Thrift Stores, the MORE Store by WINS, or our online shop Twice New. Shopping and donating to WINS allows Calgarians to contribute to their local community while being kind to the environment. 
 
Location  
WINS Donation Centre: 137 – 7007 54th St SE (Bay 26), Calgary, AB, T2C 3C2. 

Schedule  
Minimum of 4 hours per week. Service hours are available from Sunday to Saturday, with shifts offered from 9:00 am to noon and from 1:00 pm to 3:30 pm. 

Commitment 
Minimum of 3 months commitment 

Duties and activities 
- Warmly greet all volunteers and provide an inviting, safe, respectful environment.  
- Conduct volunteer orientation, health & safety guidelines, and facility tour. As well as ensuring the completion of volunteers' forms (such as but not limited to waivers, sign-in/out sheet).  
- Coordinate with the Donation Centre management team regarding tasks assignment, for both group and individual volunteer(s). Ensuring service hours are properly recorded and reflected in VicNet – volunteer platform, including adding contact information of individuals in a group volunteer who provided their information.   
- Maintain close communication with the Volunteer Coordinator to ensure adherence to policies and guidelines within the volunteer community.  
- Assist WINS staff in creating a positive experience for new volunteers.  

Requirements 
- Positive attitude and enthusiasm for the role; capable of inspiring, motivating, and engaging with volunteers.  
- Basic proficiency in Microsoft Office 365: Word, Excel, Power Point, and SharePoint.  
- Strong work ethic and the ability to collaborate effectively within a team.  
- Excellent interpersonal skills with proficiency in English communication (written/verbal).   
- Eligibility to volunteer in Canada.  

 What’s in it for you?   
- Make a positive impact in your community by supporting a worthy cause.   
- Personal growth and make new connections in the community.   
- Be part of a mission-driven organization dedicated to empowering women in need.   
- Volunteer in a supportive and friendly team environment.   
- Attend volunteer appreciation events to celebrate your contributions. 
- Enjoy WINS coupons that can be redeemed in any WINS thrift stores. 

How to apply  
Submit your cover letter and resume in confidence to volunteer@winsyyc.ca. Subject line in the email: Group Volunteer Facilitator

Application deadline: until the position is filled.