• Interview
  • Remote or online
  • Flexible in schedule
  • Accessible by public transit
New Listing

Volunteer Legal Advocacy Program (VLAP)

MS Society, Edmonton, AB, T9H 2X8 [map]
2-4 hours / monthly
Purpose:  To assist people experiencing multiple sclerosis (MS) with advocacy concerns and the completion of complex forms and applications related to federal, provincial and territorial income support programs, such as Canada Pension Plan-Disability (CPP-D) benefits, Assured Income for the Severely Handicapped (AISH) and the Income Assistance Program, respectively.  
• Working with the Coordinator, Advocacy and Support for the Alberta and Northwest Territories (AB & NWT) Division to respond to and complete requests for volunteer support and should additional advocacy issues arise (e.g., access to accessible housing, healthcare, etc.) during the below mentioned regular duties 
• Working with another volunteer to schedule meetings with persons with MS in need of advocacy support that will occur via phone, email, Skype, and/or at the local MS Society office 
• Working with another volunteer to assist people with MS to complete their CPP-D and/or AISH or Income Assistance Program application(s) as required o Assist applicants to organize their symptom and function information for applications o Discuss sensitive information to assist in identifying and describing applicants’ relevant experiences, including the impacts of MS on daily living and function 
Desired Skills, Attitudes, and Knowledge:  
• Detail-oriented 
• Patient and enjoys working with people 
• Empathic, supportive with a positive attitude, and a 
   good listener 
• Computer skills: e-mail and Microsoft Word or 
• Willingness to participate in quality control activities 
    such as completing required forms, conference calls, 
    periodic file reviews, etc. 
• Knowledge of MS and applications such as CPP-D are 
   an asset, but not required  
• Ability to work and ask interview questions over the 
• Ability to work independently and as part of a team 
• Strong English language skills 
Training and Orientation: 
• Complete a criminal records check (facilitated by the 
    MS Society) 
• Participate in all online and telephone training, which 
   will include:  o Orientation to the MS Society and MS o 
   Application specific training for CPP-D, AISH, and other 
   programs as required 
• Participation in training workshops is mandatory 
  unless there are extenuating circumstances 

Time Commitment: 
• Two-year commitment is requested because of the 
   extensive training required 
• Yearly time commitment varies depending on the 
   number of requests received from people with MS who 
   require advocacy support 
• Time required for each applicant varies from 1-2 hours 
    to several meetings (10-15 hours in total) 
• Appointments with applicants can be scheduled based 
   on the convenience of the volunteers and the applicant 
Supervisory Relationships / Liaison:  
• Alberta and Northwest Territories Division; 
   Coordinator, Advocacy and Support 
• National VLAP Coordinator 
Benefits of Volunteering in VLAP:  
• Assisting individuals experiencing MS and, indirectly, 
   their support networks 
• Greater understanding of MS and the effects of a 
   chronic medical condition 
• Gaining in-depth knowledge about government 
   resources and the processes behind complex advocacy 
   work and programs and applications, such as CPP-D 
   and AISH 
• Experience working in the non-profit and health 
   services sector 
Interested individuals are encouraged to contact the Coordinator, Advocacy and Support at 1-800-2687582 or
Additional Details & Skills Required
Computer Skills, Detail Orientated
Certification or Education Required
  • Interview
  • Remote or online
  • Flexible in schedule
  • Accessible by public transit