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Requirements:
  • Interview
  • References
  • Vulnerable Sector Search
Also required for this position: Online FOIP training Online Mental Health 101 training
  • Flexible in schedule
COVID-19 Support

Keep In Touch (KIT) Caller

104, 430 6th Ave SE, Medicine Hat, AB, T1A 2S8 [map]
2-4 hours / weekly
3 Months
•	Establish and maintain personal contact, by phone, with community members as assigned
•	Develop a connection with individuals who report feeling isolated/lonely/disconnected
•	Possess a general knowledge or willingness to research resources and supports available in Medicine Hat
•	Complete and record the Well-Being Screener questions monthly and record referrals, report to supervisor monthly
•	Follow procedures and training manual for reporting hours, referrals, and surveys
•	Respond to requests as they arise and offer encouragement as you are able
•	Review and understand training package; this is a crisis prevention role and volunteers are not expected to handle emergency or crisis-situations
•	Complete online training in: FOIP policies and Mental Health 101 (see resource section)
•	Ensure that all information disclosed is kept confidential (sign Oath of Confidentiality)
Additional Details & Skills Required
•	Must have access to a telephone (required)
•	Knowledge: awareness and sensitivity of diverse cultures and various age groups (preferred)
•	Must live (or have lived) in Medicine Hat and surrounding area
Certification or Education Required
•	Strong listening skills, verbal and written communication, attention to detail, relationship development
•	Friendly, compassionate, understanding
•	Must have access to a telephone (required)
Why should you volunteer for this opportunity?
•	To support members of the community with regular phone calls to combat social isolation. 
•	To develop relational support networks throughout Medicine Hat and Area that connect people with the resources and support of the community during a time of need.
•	To feel a stronger sense of belonging and connection in your community.
Requirements:
  • Interview
  • References
  • Vulnerable Sector Search
Also required for this position: Online FOIP training Online Mental Health 101 training
  • Flexible in schedule