Activities involved
Mentoring Peer Support
Requirements:
  • Interview
  • Other
  • Police Check
  • Vulnerable Sector Search
Also required for this position: This is a peer role. Lived experience with pregnancy & infant loss or infertility is required.
  • Work remotely
  • Flexible in schedule

Peer Helpline (Text/Chat)

2 hours / weekly
1 Year Terms
The Pregnancy & Infant Loss Support Centre is a registered charity based in Calgary, Alberta, serving the loss community worldwide. 

Our mission is to support and connect individuals of all identities, backgrounds or circumstances, who have experienced the trauma around miscarriage, stillbirth, termination for medical reasons (T.FM.R) neonatal loss, Sudden Infant Death Syndrome (SIDS), or infertility. 

We acknowledge that the journey through loss towards healing is as complex as it is individual. As such, we offer many no-cost pathways to healing including a help line, peer support, and professional coaching/counseling.

Key Function:
The Pregnancy and Infant Loss Helpline is a national acute crisis line offering confidential support to bereaved parents through web chat and text messaging.

This role is to offer remote one-on-one peer support to individuals who are seeking immediate and anonymous support through the Pregnancy and Infant Loss Helpline. 

Experience/Skills/Qualifications:
- Personal experience of pregnancy/infant loss (required)
- Time management skills
- Organizational skills
- Ability to redirect conversation with empathy and understanding
- Confident
- Friendly and open
- Inclusive
- Ability to receive feedback and implement feedback give

Length of time/level of commitment:
- We are looking for our volunteers to fill 4 shifts/month, at least one shift is requested to be on the weekend (Friday from 4pm, Saturday or Sunday)
- We are looking for a 1-year commitment

Shift Details: 
Shift options are currently from 10-12pm, 6-8pm. 8-10 pm MST daily
Additional Details & Skills Required
Supervision/training/orientation:
- Police information check, including vulnerable sector check is required
- Training on PILSC values and inclusive language (2-3 Hours; self-directed) 
- Helpline Specific Training (4+ Hours; virtual group training) 
- Yearly check-in and volunteer review + monthly check-ins with learning opportunities 
- We will provide additional resources or opportunities for further training, should any become available
Why should you volunteer for this opportunity?
As a volunteer with PILSC, you will have access to our extensive training in grief, loss, and inclusivity. We also provide our team with access to additional training opportunities and all of our services.
Activities involved
Mentoring Peer Support
Requirements:
  • Interview
  • Other
  • Police Check
  • Vulnerable Sector Search
Also required for this position: This is a peer role. Lived experience with pregnancy & infant loss or infertility is required.
  • Remote or online
  • Flexible in schedule